Iron Country

PRIVACY POLICY

At National Iron Bank, the basis of each customer relationship is trust. You have chosen to do business with National Iron Bank, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

At National Iron Bank, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customers’ trust. Thus, the safekeeping of customer information is a priority for National Iron Bank.

We collect, retain, and use information about you only where we reasonable believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes - and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

Each National Iron Bank employee is required to follow our Bank’s “Code of Ethics” which states that all customer information is considered private and privileged and is to be used solely for the purpose of providing you with the finest service available.

We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.

We do not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated banks and companies for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; or 4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to non-National Iron Bank companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.

When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.

At National Iron Bank, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how National Iron Bank protects your confidential information, please call your local branch or contact us at 195 Main Street, P. O. Box 565, Salisbury, CT 06068-0565.

The National Iron Bank’s Privacy Policy to be disclosed to its customers via public posting of the Policy in the Bank’s lobbies, customer handouts, as part of the new account packets for deposits and loans, and as statement stuffers.

Reviewed and approved by the Board of Directors on January 28, 2000.